Our team has more than 20 years experience in Industrial Automation Systems. This lengthy experience has given us invaluable insights into the many applications of automation products in various industries. This, in turn, enables us to advise clients on the right products to use across a wide variety of applications. Aside from this experience, in order to maintain our thorough technical knowledge and expertise, we continously provide our staff with training concerning relevant hardware and software, both domestically and overseas. This is essential for the development and improvement of our human resources quality so that they remain professionals who are armed with the most up-to-date knowledge and skills. This, in turn, means we achieve maximum satisfaction for our clients.
For after-sales support, PT STS Pratama is also supported by a reliable repairs division. This team is equipped with cutting-edge and industry-standard tools, technical support, and a ready supply of spare parts. This means we are ready to dispatch products and services to our clients offices and so provide the best after-sales service.
To further support our clients we have a purpose-built training room at our headquarters, which can accommodate more than 100 people. During training sessions, we usually advise on preventative maintenance procedures, from basic knowledge through to advanced training. With this maintenance training, our aim is for clients to experience fewer downtime problems. Aside from this in-house training, we also provide on-site sessions at our clients premises.
Stock & Spare Part Availability
As an Exclusive Authorized Distributor for many brands, PT STS Pratama is also commited to maintain adequate stocks of products and spare parts in our warehouse, which is located near our head office. Currently, we can boast that our stock level is the most complete compared with our competitors.